Business to Consumer Sales - or (B2C)
Just like anything else when it is sold in commodity format like mp3 players, cell phones, gasoline, cosmetics and food. The only instance that a company can make a difference and stand out from the rest of the competition is a great user experience. You say no, it's customer service and great prices. Well that is part of the "The User Experience", but only a small part.
Continue reading "Retail: The User Experience" »
Home Based Businesses
Small Business Loans
Small business and home based businesses now represent 99 percent of employers, employ half of the private sector workforce, and generate between two-thirds and three quarters of all net new jobs.
Continue reading "Home Based Businesses Hit All Time High! Experts Question Long Term Success." »
Web Conference
Traveling on vacation every year - I always wonder why so many people take to air travel for their business communications. Granted, there are certain situations that warrant you be in person with a client or prospect. But, the fact remains that most vital meetings could be held with a web conferencing service and save the lost time in airports and waiting or having to reschedule meetings in person.
Continue reading "Have a Web Conference and Save Your Travel Expenses." »
Call Center
(ARA) - A consumer’s experience with a company’s customer call center has a significant impact on their future purchasing behavior toward the company, and perceptions concerning offshore call centers play a role.
Continue reading "Study Shows Offshore Call Centers a Concern to U.S. Consumers" »
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